This course covers the basics behind effective communications. The "Total Package" of communication helps participants understand the components of communication. The communication process, the importance of listening, and barriers to effective communications are also discussed.
Intended Audience:
General
Learning Objectives:
- Discuss the communication process
- Discuss the importance of listening
- Explain the barriers of effective communication
Pre-requisites/Learning Level:
No Pre-requisites
Competencies addressed:
Communications 1.1. Listen actively and respectfully while acknowledging the thoughts and opinions of others.
CEUs Offered:
N/A
Cost:
Free
Modality/format:
Online Self-Pace
Length:
1 hour
Presenter(s) and/or Content Experts:
Technical requirements:
- Adobe Acrobat Reader
- Speakers
Registration requirements:
Register a free account